Curated by Joel Ramjohn

Resources for stronger nonprofit and small-business operations

Books and tools I recommend for building connected systems, healthier teams, stronger fundraising, and a more effective digital presence.

Affiliate disclosure: This page is being prepared for affiliate links. Any compensated recommendation will be clearly disclosed, and purchases will never cost you more.

Systems & data

Salesforce & CRM

Practical guidance for choosing, implementing, and improving the systems that hold your relationships and mission data.

SF
Book

Salesforce For Dummies

Liz Kao and Jon Paz

An accessible reference for Salesforce fundamentals, reports, automation, terminology, and everyday administration.

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CRM
Book

The Salesforce Career Playbook

Martin Gessner

A practical introduction to the Salesforce ecosystem, learning paths, roles, and skills needed to work confidently with the platform.

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Mission infrastructure

Nonprofit Operations

Resources for making better decisions, clarifying strategy, and building an organization that delivers its mission reliably.

NP
Book

Managing the Nonprofit Organization

Peter F. Drucker

A foundational guide to nonprofit mission, leadership, performance, people, and the discipline required to create meaningful results.

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ST
Book

The Nonprofit Strategy Revolution

David La Piana

A flexible approach that helps nonprofit leaders make real-time strategic choices instead of relying on static plans.

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Revenue & relationships

Fundraising & Galas

Books that strengthen donor relationships, improve the ask, and help fundraising become more human and sustainable.

$
Book

The Generosity Network

Jennifer McCrea and Jeffrey C. Walker

A relationship-centered approach that moves beyond transactions and invites donors into meaningful shared purpose.

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ASK
Book

The Ask

Laura Fredricks

A practical framework for preparing, delivering, and confidently navigating conversations that lead to major commitments.

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Smarter work

Automation & AI

Clear, responsible thinking about expanding capacity with AI and automation without losing human judgment or purpose.

AI
Book

Co-Intelligence

Ethan Mollick

An approachable guide to working with generative AI as a collaborator, including its strengths, limits, and responsible use.

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DX
Book

Competing in the Age of AI

Marco Iansiti and Karim R. Lakhani

A strategic look at how data, digital operating models, and AI reshape organizations and create new possibilities.

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People & direction

Leadership & Strategy

Resources for healthier teams, clearer priorities, better execution, and the discipline to focus on what matters most.

L
Book

The Advantage

Patrick Lencioni

A compelling case that clarity, cohesion, communication, and reinforcement are a leader’s greatest advantage.

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1
Book

Essentialism

Greg McKeown

A practical discipline for reducing noise and directing limited time and energy toward the highest contribution.

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Audience experience

Website & Digital Tools

Guidance for clearer websites, stronger messaging, and digital experiences built around the people you serve.

UX
Book

Don’t Make Me Think, Revisited

Steve Krug

A concise classic that helps teams make websites easier to understand, navigate, and use.

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SB
Book

Building a StoryBrand

Donald Miller

A framework for clarifying your message so supporters understand the mission and how they can participate.

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Personally recommended

Books Joel recommends

A working library for clearer decisions, stronger communication, healthier teams, responsible governance, and sustainable fundraising.

Decisions, change & communication

Decision making

Decisive

Chip Heath and Dan Heath

How to Make Better Choices in Life and Work

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Communication

Making Numbers Count

Chip Heath and Karla Starr

The Art and Science of Communicating Numbers

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Experience

The Power of Moments

Chip Heath and Dan Heath

Why Certain Experiences Have Extraordinary Impact

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Change

Switch

Chip Heath and Dan Heath

How to Change Things When Change Is Hard

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Messaging

Made to Stick

Chip Heath and Dan Heath

Why Some Ideas Survive and Others Die

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Negotiation

Expensive Sentences

Jack Quarles

Debunking the Common Myths that Derail Decisions and Sabotage Success

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Listening

Just Listen

Mark Goulston

Discover the Secret to Getting Through to Absolutely Anyone

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Leadership, boundaries & teams

Great for staff

Boundaries, Updated and Expanded Edition

Henry Cloud and John Townsend

When to Say Yes, How to Say No to Take Control of Your Life

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Team effectiveness

The 6 Types of Working Genius

Patrick M. Lencioni

Understand your gifts, frustrations, and team

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Organizational health

The Advantage

Patrick Lencioni

Why Organizational Health Trumps Everything Else in Business

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Field guide

Overcoming the Five Dysfunctions of a Team

Patrick Lencioni

A Field Guide for Leaders, Managers, and Facilitators

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Vision

The Vision-Driven Leader

Michael Hyatt

10 Questions to Focus Your Efforts, Energize Your Team, and Scale Your Business

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Leadership

Boundaries for Leaders

Henry Cloud

Results, Relationships, and Being Ridiculously in Charge

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Team leadership

The Five Dysfunctions of a Team

Patrick Lencioni

A Leadership Fable

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Great for staff

The Ideal Team Player

Patrick M. Lencioni

How to Recognize and Cultivate the Three Essential Virtues

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Nonprofit governance, finance & mission

Board governance

Board Member Orientation

Michael E. Batts

The Concise and Complete Guide to Nonprofit Board Service

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Financial governance

Nonprofit Financial Oversight

Michael E. Batts, CPA

The Concise and Complete Guide for Boards and Finance Committees

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Accounting

Nonprofit Accounting for Volunteers, Treasurers, and Bookkeepers

Lisa London

The Accountant Beside You

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Mission integrity

Mission Drift

Peter Greer and Chris Horst

Protecting mission as organizations grow and change

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Board and CEO

The Board and the CEO

Peter Greer and David Weekley

Practices for protecting an organization’s most important relationship

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Fundraising

Donor partnership

Turning Donors into Partners

Bradley Layland

Principles for Fundraising You’ll Actually Enjoy

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Fundraising strategy

Nonprofit Fundraising Strategies

James Ruell

Seven strategies using grants, gifts, digital fundraising, and more

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Spirituality

A Spirituality of Fundraising

Henri J. M. Nouwen

The Henri Nouwen Spirituality Series

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2-in-1 collection

Nonprofit Fundraising Mastery 2-in-1 Collection

By James Ruell

Combines Winning Grants with 7 Fundraising Strategies to Consistently Secure Funding in one practical collection.

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